Device troubleshooting
Mouse Double-Clicking on a Single Click?
Reviewed: 31 October 2026
First separate two symptoms: extra clicks when you press once, and an intentional double-click that the computer does not recognise. They need different checks.
Check for unwanted double clicks
1. Make deliberate single clicks
In the Double Click Test, choose Accidental Double Click Check and start the test. Press and release the primary button once, then pause before the next press. Keep using the same button and repeat a short set of clicks.
Compare your physical presses with the recorded clicks. The rapid-pair counter uses the threshold selected in the tool; the browser's double-click counter reports a different event. A native double-click follows two click events, so these counters should not be added together as though they were separate physical presses.
One quick pair is not a diagnosis. Look for repeated extra input while you are intentionally making single presses. Use the Mouse Test if you also need to check other buttons, scrolling or dragging.
2. If intentional double-clicks are not recognised
Review the operating system's double-click speed and try its setting with the same mouse.
- Windows 11: go to Settings, Bluetooth & devices, Mouse, then Additional mouse settings. On the Buttons tab, adjust Double-click speed.
- Mac: go to System Settings, Accessibility, Pointer Control and adjust Double-click speed.
This changes how the system recognises a pair of clicks. It does not establish that an extra physical activation has been repaired. If the symptom is unwanted extra input, repeat the deliberate single-click check after changing a setting.
3. Compare the connection and button assignment
Reconnect the mouse or receiver and try another USB port directly on the computer. Check power or battery charge on a wireless mouse. If you have customised a button in the manufacturer's software, review its assigned action before testing again.
Use your model's cleaning instructions if a control is obstructed. Manufacturer advice differs between mice, so do not assume that a cleaning or repair method for another model applies.
4. Repeat on another app or computer
Keep the same button and single-click method. Compare another browser, then another computer if one is available. Logitech's own troubleshooting recommends a second-computer comparison and a direct USB-port test for a single press that produces two clicks.
- Only one app behaves unexpectedly: review that app's click actions and shortcuts.
- The problem follows one connection: investigate that connection before blaming the button.
- Extra input follows the same mouse across computers: this is stronger evidence for a mouse-side problem, although the browser cannot identify a worn switch by itself.
5. Keep useful evidence if the fault continues
Record the affected button, connection, browser and whether another computer reproduced it. Share those observations with the manufacturer's support team when discussing repair or replacement. Retest after each meaningful change rather than changing several settings at once.
Official sources
Reviewed against official documentation on 31 October 2026. Menu names can vary by operating-system version and device.